BounceProtect
Clean your email lists before you send
How credits work
Every email validation costs 1 credit. Here's how they're allocated and when they expire.
Every email validation costs 1 credit. Credits are deducted when you upload a list or use the API — not when you view results.
How credits are allocated
When you upload a list, all credits are deducted upfront based on the number of rows in your file. If validation fails for some rows (DNS timeout, network error), those rows still cost 1 credit — the attempt was made.
Credit types
| Type | How you get them | Expiry |
|---|---|---|
| Welcome credits | Automatically on signup | 1 year |
| Subscription credits | Monthly with Pro/Agency/Scale plan | Reset each billing cycle |
| Credit pack (PAYG) | One-time purchase | 1 year |
| Manual grant | Issued by support | Varies |
Credits never expire within 1 year of purchase.
What happens when you run out
Uploads are blocked when your credit balance is zero. The dashboard shows a warning when you have 500 or fewer credits remaining, and we send an email alert. Top up at any time from the Credits & Plan page.
API credits
API calls deduct credits identically to dashboard uploads — 1 credit per email validated. The current balance is returned in every API response in the credits_remaining field.
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Start free and check your first emails with full validation signals and SMTP verification.
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